Customer Testimonials

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Google Oct 2, 2022

It wasa very comfortable and knowledgeable experience at Rusty Wallace Chevrolet. Our salesman Keith and Travis was exceptional We were on our way to Cookeville to purchase a truck, made a turn off the interstate and went back to Rusty Wallace and purchased their truck, they were amazing!

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Google Sep 28, 2022

Terrific service. Very professional.

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Google Sep 26, 2022

Michael in the service department today was very nice an very professional with getting my mom's tire issue fixed, we was very happy with he's customer service, if only all service departments had employees like working for them, they'd be more happier customer's...

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Google Sep 25, 2022

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Google Sep 25, 2022

Salesman and staff were excellent. Vehicle was not cleaned

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Google Sep 23, 2022

definitely Would Recommend

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Google Sep 22, 2022

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Google Sep 19, 2022

I havent had the chance to have car fixed yet, but their appointment scheduler works wonderfully

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Google Sep 19, 2022

Wonderful sales staff. No pressure and beyond friendly. I was extremely satisfied with the service I received and I love my new equinox.

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Google Sep 17, 2022

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Google Sep 17, 2022

Everyone there was very kind and helpful. James did an excellent job even though it was only his second day. I highly recommend taking a look here if your in the market for a new or used chevy vehicle!

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Google Sep 17, 2022

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Google Sep 16, 2022

Jeff B in the service is one of the best. Gets you in and out in a timely maner. Can call also and get an idea what maybe wrong and how serious it possibly be. Rusty Wallace is over all a great place to buy and service your vehicle.

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Google Sep 16, 2022

Rob/Chase/Shannon we’re fantastic would definitely recommend. Thanks!

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Google Sep 15, 2022

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Google Sep 12, 2022

Did a great job, and very friendly

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Google Sep 10, 2022

Sales personnel, sales manager, finance manager and entire staff are there to help. No strong arm tactics. They truly go out of their way to make sure you get all your questions answered.

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Google Sep 8, 2022

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Google Sep 8, 2022

Easy transaction. I needed a truck you had it and the process was seamless.

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Google Sep 2, 2022

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Google Sep 1, 2022

The people who work at Rusty Wallace Collision Center in Clinton, TN are the top of the line. When it comes to professionalism, communication, craftsmanship and integrity. I originally was taking my 2021 Kia Telluride for a repair when someone slammed their door into the side of it… I only had it for a week.😑 But the other party was an insurance agent and all expenses were paid for the repairs, the horrible mini car I had to rent was paid too. 😂 Well the morning I was dropping it off, I was dropping my 2 dogs off at the groomers before dropping ...

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Google Aug 29, 2022

Service staff was friendly & accommodating.

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Google Aug 24, 2022

The staff at rusty Wallace was very friendly and even the lady who assist me was a very good listener and she has answers for everything there will be my place of service from now on wards

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Google Aug 21, 2022

Rob the salesman did a great job of keeping me updated on when my ordered vehicle would be in for me to pick up

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Google Aug 20, 2022

Takes very care of their customers!!!

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Google Aug 20, 2022

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Google Aug 19, 2022

Quick and efficient service and a very courteous staff

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Google Aug 18, 2022

Great experience with the service department. They exhausted all options and fix my truck and we’re super nice.

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Google Aug 18, 2022

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Google Aug 18, 2022

Very helpful. Would be a future costumer as well.

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Google Aug 17, 2022

Salesman was great to deal with. Prices are marked on the cars. Very competitive pricing. Good inventory. Vehicles were beautifully detailed.

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Google Aug 12, 2022

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Google Aug 12, 2022

I had a wonderful experience here! All the staff was friendly and attentive to my needs! Prompt and super fast! Car buying experience has definitely changed over the years. I was in and out in less than an hour!

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Google Aug 9, 2022

They were polite and quick at taking care of my car. The price is reasonable for the brakes I had replaced. Later on I had another problem with my engine light staying on. I brought it in unannounced and they did a quick diagnostic test, it was a leak in my turbo charging clamp. They explained it thoroughly to me. Let me know it was still safe to drive for a little while. Unfortunately the wait time to get it in for the repair is 2 weeks!! They are super busy. But it still sucks to have to wait. But I ...

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Google Aug 7, 2022

They were so great! I got exactly the car I want, with a decent monthly payment and they got everything done so quickly! It really was a totally unique experience with them and I am so happy that I stopped by! I would highly recommend them to anyone, 10 out of 10 experience!

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Google Aug 7, 2022

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Google Aug 4, 2022

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Google Aug 1, 2022

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Google Jul 31, 2022

Upon finding a vehicle on the easy to navigate website, we (my wife and I) went to the dealership to see the truck in person. Shortly after arriving we were greeted by the sales manager. He showed us to the truck in question, pulled it out of its spot so we could look closer. He then went inside to get us a salesman so we could go for a test drive. The salesman and the test drive were excellent he was friendly, courteous and knowledgeable and the truck was everything promised. After deciding to purchase the sales and financial experience ...

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Google Jul 30, 2022

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Google Jul 30, 2022

They were very nice, I wish they hadn't taken so long to fix my vehicle. Thank you for fixing it.

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Google Jul 30, 2022

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Google Jul 29, 2022

Friendly service that put 100% into getting me back on the road asap.

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Google Jul 27, 2022

The staff and techs made a horrible situation less horrible. They were kind and informative and kept me updated on my vehicle.

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Google Jul 26, 2022

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Google Jul 25, 2022

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Google Jul 24, 2022

The experience was very genuine and professional a very enjoyable car buying experience……Unlike the norm of today 😁

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Google Jul 23, 2022

We had car trouble on our way from Indiana to Pigeon Forge for vacation and had to call Rusty Wallace Chevy to help us diagnose the problem. Not only did they get us in for a diagnosis immediately, they told us the vehicle was safe to keep driving, ordered the part we needed, and fixed the car on our way home from vacation. Most dealerships in the area were backed up 3 weeks but they took care of us. The staff at Rusty Wallace were so friendly, accommodating, and provided great service with professionalism. I'm glad they were place we ...

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Google Jul 22, 2022

The folks treated me especially well and were not only technically proficient but friendly as well. My appointment was handled by Jennifer and she was exceptional in her level of customer service. It was my first experience there since relocating from SC where Master Cadillac - Chevrolet took great care of my vehicle. I had very high expectations and the wonderful folks at Rusty Wallace Chevrolet delivered a great experience! I've found a "home" for my vehicle's care.

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Google Jul 18, 2022

Above excellent sales service. Zero pressure, just helpful and attentive to needs.

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Google Jul 16, 2022

This was third car repair place in three days. They took care of me

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Google Jul 15, 2022

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Google Jul 12, 2022

Great experience. Great Salesman Trevor. Great Deal. Great, Great and more Great. Wonderful working with this Dealership.

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Google Jun 24, 2022

I came in for an oil change and tires. I hated the tires that I had on my car-they recommendation Uniroyal tires. The difference is amazing! The way my car drives is like night and day. I’m very satisfied. They also told me I needed an air filter and showed me how dirty it was. I had them replace it-I noticed the difference in the air quality in my car immediately! Thank you for taking such great care of my vehicle and delivering first class service!

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Google Jun 23, 2022

Fantastic work done by wonderful people. Very professional and helpful in every way. Top shelf.

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Google Jun 22, 2022

Great service appointment today. The tech said I waited to long. So they comped my service. Thanks for the great customer service !

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Google Jun 21, 2022

Awesome and easy.

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Google Jun 9, 2022

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Google Jun 6, 2022

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Google Jun 6, 2022

Service people were very nice and were able to get answers for all my questions. Jennifer was the one waiting on me. 👍

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Google Jun 5, 2022

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Google Jun 3, 2022

Great job always

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Google Jun 1, 2022

I absolutely can't say enough good things about the guys at Rusty Wallace Chevrolet!! I've bought two vehicles from there, and I couldn't be more pleased. They go above and beyond great customer service!! It's been a few months since I bought my last car, and if ever I have any questions or concerns they are on top of it immediately!! Thanks guys!! Y'all are the best!! Special shout out to Shannon and Perry!!

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Google Jun 1, 2022

They really exceeded my expectations, for customer service and satisfaction!!

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Google May 29, 2022

Excellent customer service !!!!

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Google May 23, 2022

I need a truck to pull my little camping trailer. My salesperson knew exactly what to show me. I’m a single, senior woman, and no one was condescending or talked down to me. Trust me! That is rare.

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Google May 23, 2022

Everyone knows what they are doing and cares… Everything I have ever needed help with, they have taken care of. Always quick and friendly.

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Google May 20, 2022

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Google May 19, 2022

Jeff and the folks in Service did some good work on my Duramax - R&R the turbo, repair leaks in the A/C system, & repair a clunking steering column. Thanks folks!

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Google May 19, 2022

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Google May 17, 2022

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Google May 11, 2022

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Google May 6, 2022

Clay Foust was excellent and went above and beyond my expectations. Everyone I talked to was helpful from sales to the parts department. They answered any questions or concerns I had. The experience I had was wonderful.

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Google May 1, 2022

Rusty wallace has excellent service. Rob was phenomenal. The finance department did everything they could to get us in a vehicle. We left the dealership in our preferred vehicle within our budget. I would recommend them to anyone in need of a car.

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Google Apr 30, 2022

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Google Apr 28, 2022

Rusty Wallace Chevy service department took care of my car in a timely manner. The waiting room is nice and comfortable. The staff was very friendly and helpful.

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Google Apr 27, 2022

Received oil change today, very friendly staff. Waited in very nice lounge, will definitely recommend.

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Google Apr 27, 2022

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Google Apr 26, 2022

Very good sales person found me a nice used truck Very satisfied

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Google Apr 26, 2022

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Google Apr 25, 2022

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Google Apr 24, 2022

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Google Apr 23, 2022

Very good nice salesman Very fast track perchance

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Google Apr 22, 2022

Friendly service very professional. Riley took good care of us

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Google Apr 21, 2022

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Google Apr 15, 2022

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Google Apr 14, 2022

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Google Apr 13, 2022

Great experience, easy fast purchase again!!! Highly recommend.

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Google Apr 12, 2022

They were very helpful in showing me cars that I was interested in. I purchased a very nice car and I am well pleased. I'm glad I stopped by the dealership and talked with them. Thanks guys for being a big help with my purchase.

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Google Apr 9, 2022

Everyone was friendly and professional. Work was completed in a timely manner.

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Google Apr 9, 2022

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Google Apr 7, 2022

Excellent service!! Emily scheduled my appointment and I was in and out almost down to the minute on the needed repairs. Very friendly and professional staff. Thanks

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Google Apr 6, 2022

Friendly, courteous & knowledgeable.

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Google Apr 6, 2022

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Google Apr 6, 2022

Very nice store , and people. I had to take my care in for a recall, and they found something else and I have to take it back but they said they will take care of me.

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Google Apr 5, 2022

They took care of my repair and took extra time to clean my car. He looks brand new! Thank you so much for such a wonderful experience!

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Google Apr 2, 2022

They are always so friendly.

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Google Apr 1, 2022

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Google Mar 31, 2022

5 stars for the service department, specifically for JEFF!! He always handles our vehicles with great care, and is very friendly. I highly recommend Jeff if you need someone to handle your service needs. Thank you for all you do!

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DealerRater Feb 25, 2022

Jeff Bailes went above and beyond in helping us with the replacement of a windshield wiper transmission. Our granddaughter's wipers stopped during a hard rain storm. She had her 4-yr-old and 3-month-old with her. We called the dealership, and Jeff told us about the GM Special Policy on her 2015 Equinox. We picked up the car, dropped it off at the dealership, and it was fixed in a couple of hours. We appreciate them so much, because our granddaughter couldn't get to work or daycare without the car. Thanks to Jeff and the mechanics, she was back on the ...

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