Welcome to Rusty Wallace Chevrolet

They were polite and quick at taking care of my car. The price is reasonable for the brakes I had replaced. Later on I had another problem with my engine light staying on. I brought it in unannounced and they did a quick diagnostic test, it was a leak in my turbo charging clamp. They explained it thoroughly to me. Let me know it was still safe to drive for a little while. Unfortunately the wait time to get it in for the repair is 2 weeks!! They are super busy. But it still sucks to have to wait. But I get it. They are great people to work with!!

They were so great! I got exactly the car I want, with a decent monthly payment and they got everything done so quickly! It really was a totally unique experience with them and I am so happy that I stopped by! I would highly recommend them to anyone, 10 out of 10 experience!

Upon finding a vehicle on the easy to navigate website, we (my wife and I) went to the dealership to see the truck in person. Shortly after arriving we were greeted by the sales manager. He showed us to the truck in question, pulled it out of its spot so we could look closer. He then went inside to get us a salesman so we could go for a test drive. The salesman and the test drive were excellent he was friendly, courteous and knowledgeable and the truck was everything promised. After deciding to purchase the sales and financial experience was painless. I haven't had very many experiences like this one but I'll come back and try for a repeat if necessary.

Friendly service that put 100% into getting me back on the road asap.

The staff and techs made a horrible situation less horrible. They were kind and informative and kept me updated on my vehicle.

The experience was very genuine and professional a very enjoyable car buying experience……Unlike the norm of today 😁

We had car trouble on our way from Indiana to Pigeon Forge for vacation and had to call Rusty Wallace Chevy to help us diagnose the problem. Not only did they get us in for a diagnosis immediately, they told us the vehicle was safe to keep driving, ordered the part we needed, and fixed the car on our way home from vacation. Most dealerships in the area were backed up 3 weeks but they took care of us. The staff at Rusty Wallace were so friendly, accommodating, and provided great service with professionalism. I'm glad they were place we called!

The folks treated me especially well and were not only technically proficient but friendly as well. My appointment was handled by Jennifer and she was exceptional in her level of customer service. It was my first experience there since relocating from SC where Master Cadillac - Chevrolet took great care of my vehicle. I had very high expectations and the wonderful folks at Rusty Wallace Chevrolet delivered a great experience! I've found a "home" for my vehicle's care.

Above excellent sales service. Zero pressure, just helpful and attentive to needs.

This was third car repair place in three days. They took care of me

Great experience. Great Salesman Trevor. Great Deal. Great, Great and more Great. Wonderful working with this Dealership.

I came in for an oil change and tires. I hated the tires that I had on my car-they recommendation Uniroyal tires. The difference is amazing! The way my car drives is like night and day. I’m very satisfied. They also told me I needed an air filter and showed me how dirty it was. I had them replace it-I noticed the difference in the air quality in my car immediately! Thank you for taking such great care of my vehicle and delivering first class service!

Fantastic work done by wonderful people. Very professional and helpful in every way. Top shelf.

Great service appointment today. The tech said I waited to long. So they comped my service. Thanks for the great customer service !

Awesome and easy.

Service people were very nice and were able to get answers for all my questions. Jennifer was the one waiting on me. 👍

Great job always

I absolutely can't say enough good things about the guys at Rusty Wallace Chevrolet!! I've bought two vehicles from there, and I couldn't be more pleased. They go above and beyond great customer service!! It's been a few months since I bought my last car, and if ever I have any questions or concerns they are on top of it immediately!! Thanks guys!! Y'all are the best!! Special shout out to Shannon and Perry!!

They really exceeded my expectations, for customer service and satisfaction!!

Excellent customer service !!!!

I need a truck to pull my little camping trailer. My salesperson knew exactly what to show me. I’m a single, senior woman, and no one was condescending or talked down to me. Trust me! That is rare.

Everyone knows what they are doing and cares… Everything I have ever needed help with, they have taken care of. Always quick and friendly.

Jeff and the folks in Service did some good work on my Duramax - R&R the turbo, repair leaks in the A/C system, & repair a clunking steering column. Thanks folks!

Clay Foust was excellent and went above and beyond my expectations. Everyone I talked to was helpful from sales to the parts department. They answered any questions or concerns I had. The experience I had was wonderful.

Rusty wallace has excellent service. Rob was phenomenal. The finance department did everything they could to get us in a vehicle. We left the dealership in our preferred vehicle within our budget. I would recommend them to anyone in need of a car.