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Welcome to Rusty Wallace Chevrolet
Imagine a car-buying experience that fosters excitement and instills confidence the moment you arrive. Imagine a sales team motivated by relationships and passionate about serving others. Does it sound too good to be true? This experience doesn't live in your imagination—it's waiting at Rusty Wallace Chevrolet.
Welcome to the most trusted Chevrolet dealer in eastern Tennessee. We're known for going the extra mile for our customers to deliver a high-caliber experience you won't find anywhere else. It's an experience you deserve because you're the reason we're in business; rolling out the red carpet to deliver a bespoke, full-service automotive experience is the least we could do for exceptional customers like you.
Raise Your Expectations: Our Award-Winning Approach
You deserve the best, and we're honored to deliver. Our award-winning approach starts with our laid-back, family-friendly environment, and it's embodied in every member of our team, from our sales and finance experts to our certified technicians. Instead of the traditional dealership experience with scripted salespeople motivated by commissions, we focus on building relationships and listening attentively to personalize your experience.
Our bespoke approach shifts the focus away from sales and quotas to your unique needs as a driver. Moreover, our values of integrity, respect, and transparency define everything we do, instilling confidence and trust. Our mission is to exceed your expectations by redefining every part of the dealership experience, from buying your next vehicle to relying on our service center for all your maintenance and repair needs.
Your Chevy Destination: Our Selection
Rusty Wallace Chevrolet is your Chevy destination and automotive headquarters. Our inventory is one of the largest in eastern Tennessee and a source of great pride. Our work never stops, especially when it comes to building a diverse and value-oriented lineup that serves as the backbone of our dealership. Every model on our lot—whether new, used, or Certified Pre-Owned—offers exceptional value and reliability, innovative tech, premium features, and much more.
As an automotive pioneer who's shaped the American landscape since the 1900s, Chevrolet makes our job easier and more exciting by setting new standards across the industry with its outstanding lineup of cars, trucks, and SUVs. You'll find iconic SUVs like the Tahoe and Suburban alongside best-sellers like the Equinox and speed demons like the Corvette and Camaro; road warriors are also plentiful and include long-time favorites like the Silverado 1500 and the versatile Colorado.
Financing on Your Terms: Our Hassle-Free Promise
We promise you'll enjoy the entire car-buying experience because of our hassle-free guarantee. Our transparent pricing ensures you're getting a great deal, but there's far more to our approach than what you'll find on the window sticker. That same transparency defines the entire finance process.
Our finance experts will walk you through your purchase options, explaining our customizable lease options and competitive loans. Our relationships with various lenders make securing a competitive interest rate easy and set you up for financial success in the driver's seat. More importantly, our finance team will explain every detail, from the lender's terms to your extended warranty options, eliminating any potential sticker shock or buyer's remorse that plagues the traditional finance process at most dealerships.
Service Every Mile Ahead: Our Service Center
Buying a vehicle with Rusty Wallace Chevrolet guarantees you have an automotive partner for life. We're thrilled when customers choose us for their automotive needs because it gives our certified technicians a chance to shine. How so? Our technicians are passionate about helping you get the most from your vehicle every mile ahead.
You'll have access to our expertise and state-of-the-art facility as our customer. You can rely on our factory-trained and certified technicians to keep your vehicle running smoothly, whether it's time for an oil change and tire rotation, a brake tune-up, or something else. With their expertise extending beyond the Chevrolet lineup and our commitment to using genuine OEM Parts, there's no question your vehicle will be in excellent hands.
Our Reviews
Have been getting the run around for 2 months on a warranty issue which they supposedly sent to GM but when I called GM they knew nothing about it. GM has contacted the service department and hasn't gotten a response back either. Will never buy there again
James Jennings is the best salesman to go to. He knows the cars In the lot. Go to him he knows what he’s talking about.
This dealership has assisted us with excellent service on two different occasions. We are from Canada and were vacationing in Pigeon Forge when we experienced an engine issue. Emily scheduled us the next day and the diesel technician had the issue taken care of the same day. He also took the time to walk us through the problem. Professional, polite and knowledgeable. Would not hesitate to recommend to anyone. Thank you again.
Exceptional service! We where from out of state broke down but they took is right away. They diagnosed and solved the problem. They had us back on the road in a couple of hours. We would recommend them especially Josh, to everyone.
Excellent sales team. Donnie H made our trade in/purchase prices feel seemless! Highly recommend rusty wallace check. Make sure to ask for Donnie
Stop by just to look and Derek Jones was very helpful! So, if you're looking for a new vehicle stop by and ask for Derek.
The collision center has horrible communication and it should not take 29 days to repair a bumper. I cannot recommend this dealership.
I bought a 2013 Volkswagen Eos June 2022. I also purchased an extended warranty . I need work done on it and they refuse to give me a copy of my warranty coverage. They won't even answer my calls. I've given them business for almost two years. Sad situation.
Very friendly and helpful customer service. I definitely recommend them.
Everyone was very nice and helpful!
They fixed my car great place
10 out of 10 customer service was outstanding , without doubt the best experience I have ever had buy a car
Derek & Shannon were very helpful!!! Everyone was so nice at the dealership.
Very friendly and helpful staff! Great experience purchasing our new car!
I came in with a dead battery and needed a new one and they got me in and out in about 45 minutes and cheaper than what I was quoted. I will definitely go back for my car needs.